Shipping Policy – Wazaon

At Wazaon, we are committed to delivering your orders in a timely, safe, and reliable manner. This Shipping Policy explains how shipping works when you place an order on wazaon.com.

1. Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

Once your order is processed, it will be handed over to our shipping partners for delivery.

2. Shipping Methods & Delivery Time

We offer shipping options based on your location and the product ordered:

• Standard Shipping: Estimated delivery within 3–4 business days

⚠️ Delivery times are estimates and not guaranteed. Delays may occur due to high order volume, customs clearance, weather conditions, or carrier-related issues.

3. Shipping Costs

• Shipping fees are calculated at checkout based on product weight, shipping method, and destination.

• From time to time, free shipping promotions may be available on selected products or order values.

4. Order Tracking

Once your order has been shipped:

• A tracking number will be sent to your registered email address

• You may also track your order by logging into your account and visiting the “My Orders” section

5. International Shipping

We ship to many countries worldwide.

Please note:

• International orders may be subject to customs duties, VAT, or import taxes, which are the responsibility of the customer

• Delivery times may be longer due to customs processing in the destination country

6. Delayed or Lost Packages

While we strive to ensure timely delivery, delays can occasionally occur.

If your order:

• Has not arrived within the estimated delivery timeframe

• Appears to be lost in transit

• Is marked as delivered but not received

Please contact us at support@wazaon.com within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout.

If an order is returned due to incorrect or incomplete address information:

• You may be responsible for additional shipping fees

• Reshipment will occur only after updated address confirmation

8. Split Shipments

In some cases, orders containing multiple items may be shipped in separate packages and arrive at different times, depending on fulfillment logistics.

9. Contact Us

For any questions regarding shipping or your order, please contact us:

📧 Email: support@wazaon.com
🌐 Website: https://wazaon.com